First, it's important to emphasize that e-mail marketing is a proactive method of promotion, as Michael Thompson explains on DMNews:
"With e-mail marketing, you can shift from a reactive posture to a proactive stance that lets you engage and control interactions with customers."
That significant distinction is a defining characteristic that sets e-mail apart from other advertising avenues!
Next, talk to the clients about their e-mail marketing goals. Advise them to sit down and determine exactly what they hope to accomplish with their e-mail marketing messages. What action will they urge e-mail recipients to take? Thompson offers the following three guiding questions to help establish these "business rules":
- "When and how often do you want to engage?"
- "What data do you need to execute that communication?"
- "What constitutes over-contacting the customer?"
According to Thompson, "Relevance is the most important aspect of e-mail marketing. Recipients are much more likely to act if what they receive is relevant to them."
This may seem like a no-brainer, but it's worth pointing out! The user-friendly features in our Web solution makes e-mail marketing completely effortless!
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